PRIVACY POLICY
Privacy Policy
1. Personal Information Collected and Methods of Collection
The website does not provide sign-up or login features and does not collect separate member information.
| Category | Items collected | Method of collection |
|---|---|---|
| Paid payments (website) | Order number, type of payment method, payment date, time, and amount, product information, and email and contact details for payment confirmation and refunds (payment method information such as card numbers is processed by the payment gateway and is not stored by the Company) | Entered or automatically generated during the payment process |
| Customer inquiries and refunds | Name, email, contact details, and the content of the inquiry or refund request | Inquiries by email or phone |
| Automatically generated while using the website | Access logs, IP address, browser and device information | Automatically generated when accessing the website |
The Company does not collect personal information of children under 14 years of age without the consent of a legal guardian.
2. Purposes of Collection and Use of Personal Information
- Processing payments for Paid Content, confirming payments, delivering products, processing refunds and withdrawals, and settling charges
- Responding to customer inquiries, delivering notices, and resolving disputes
- Website security, preventing improper use, and stable operation
3. Retention and Use Period of Personal Information
As a rule, the Company destroys personal information without delay once the purpose of collection and use has been achieved. However, it retains information for the following periods as required by applicable laws.
| Information retained | Retention period | Legal basis |
|---|---|---|
| Records on contracts or withdrawal of offers | 5 years | E-Commerce Act |
| Records on payment of charges and supply of goods, etc. | 5 years | E-Commerce Act |
| Records on consumer complaints or dispute handling | 3 years | E-Commerce Act |
| Access log records | 3 months | Protection of Communications Secrets Act |
Information that must be retained under these laws is kept separately and only for the relevant period.
4. Provision of Personal Information to Third Parties
As a rule, the Company does not provide users’ personal information to outside parties. Exceptions are made where the user has consented in advance, or where investigative agencies or others request it through lawful procedures based on law.
5. Outsourcing of Personal Information Processing and Overseas Transfer
To provide the Services smoothly, the Company outsources the processing of personal information as follows.
| Processor | Outsourced tasks |
|---|---|
| KG Inicis (integrated through PortOne) | Electronic payment processing, payment cancellation and refund processing |
| Cloudflare, Inc. | Website hosting and security |
Overseas transfer: For website hosting and security, website access information (IP address, access logs, etc.) is transferred over the network to, and processed by, Cloudflare, Inc. (located in the United States, operating servers worldwide) when you access the website. The transferred information is processed for the period in which the hosting and security services are provided. You may refuse the transfer, but in that case your use of the website may be restricted.
6. Procedures and Methods for Destroying Personal Information
- Destruction procedure: personal information whose retention period has ended or whose processing purpose has been achieved is moved to a separate database, retained for a certain period in accordance with internal policy and applicable laws, and then destroyed.
- Destruction method: electronic files are permanently deleted by a method that makes recovery impossible, and paper documents are shredded or incinerated.
7. Rights of Users and How to Exercise Them
- Users may at any time request access to, correction of, deletion of, suspension of processing of, or withdrawal of consent for their personal information.
- If you make a request by email or phone to the Chief Privacy Officer below, we will take action without delay.
- The legal guardian of a child under 14 years of age may request access, correction, or deletion of the child’s personal information.
8. Cookies, Advertising, and Analytics
Users may refuse to store cookies in their browser settings. If the Company’s apps use advertising or analytics features, the relevant providers may process advertising identifiers and similar data, and users can reset the advertising identifier or limit personalized ads in their mobile device settings. For details on how personal information is handled in each app, please see the privacy policy of that app, which is linked from the site.
9. Measures to Ensure the Security of Personal Information
- Minimizing and controlling access rights to personal information
- Encryption of data in transit (HTTPS) and encrypted storage of important information
- Retaining access records, preventing forgery and alteration, and applying security updates
10. Chief Privacy Officer
Chief Privacy Officer Taek Kwon Kim (김택권), Representative
Email [email protected] | Phone +82-10-2626-2131
You may direct reports and consultations about personal information infringement to the following organizations.
- Personal Information Infringement Report Center (privacy.kisa.or.kr / dial 118, no area code)
- Personal Information Dispute Mediation Committee (kopico.go.kr / 1833-6972)
- Cyber Crime Investigation Division, Supreme Prosecutors’ Office (spo.go.kr / dial 1301, no area code)
- Cyber Bureau, Korean National Police Agency (ecrm.police.go.kr / dial 182, no area code)
The phone numbers above are for calls within Korea.
11. Changes to This Privacy Policy
This policy may be amended in line with changes in laws or the Services. When it is, we will announce it through the website and apps from 7 days before the effective date (30 days before for significant changes).
Business Information
Company TK Media (티케이 미디어) | Representative Taek Kwon Kim (김택권) | Business Registration No. 712-35-01730
Address Unit 101, Olivia-bil, 52-36, Songi-ro 23-gil, Songpa-gu, Seoul 05822, Republic of Korea (서울 송파구 송이로23길 52-36, 올리비아빌 101호)